You may return most new and uninstalled products within one month after the date they are shipped to you. To return products you must follow Carbotech’s return procedures, including obtaining a return merchandise authorization (RMA) and returning products within one month after you receive an RMA. Carbotech has the right to refuse any return of used or installed product. Carbotech will not accept for return any products you purchased from a reseller.
Carbotech will refund the original purchase price of products, and related sales taxes. Except when Carbotech shipped incorrectly, SHIPPING & HANDLING, DELIVERY AND SIMILAR FEES (including related sales taxes) ARE NOT REFUNDABLE. YOU ARE RESPONSIBLE FOR PRODUCTS UNTIL CARBOTECH RECEIVES THEM. YOU WILL BE CHARGED A 20% RESTOCKING FEE TO RETURN PRODUCTS. THIS RETURN POLICY IS NOT A WARRANTY. Additional restrictions may apply.